Customer Focus,
To enhance customer satisfaction by analyzing customer needs deeply and correctly and to fulfill all requests with technical compliance while building strong customer relationships.

Principled Work Culture
To meet customer requests efficiently, accurately, timely, and appropriately with providing detailed, controlled, systematic and principled work solutions.

Team Spirit and Consciousness
Being a team with its employees with activities in both business and social life environment to strengthen the team spirit to develop the ability to act in harmony and insightfully.

Education and Continuous Improvement
To work with expert personnel who are educated in their field, improved their professional knowledge and experience.

To provide training for the development of team members both inside and outside the company and to make it permanent.

To use the most appropriate and up-to-date technology while fulfilling the demands of the customers.

To conduct internal assignments for the necessary researches in order to ensure that the personnel receive the required training for the use of the latest technology.

These values are the basic principles of the understanding of quality policy that Metrobil deems necessary for 100% customer and team satisfaction.